 What is the Letters Perfect return policy?
Our customer satisfaction is very important to us. If you are not pleased with your purchase for any reason, simply ship it back to us within 10 days and the price of the product, less shipping, will be refunded to you in the form of your original payment. Items returned must be in their original condition.
Are online purchases secure?
Yes. When you make a purchase or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format. The information received by Letters Perfect will be kept confidential.
Can you send my gift order directly to the recipient?
Yes. Personalized gift tags are available and can be requested on the shipping information page. Just enter your address in the billing section and the gift recipient�s address in the shipping section.
When will my order arrive?
Please allow 5-7 business days.
 What is your privacy policy?
The information received by Letters Perfect will be kept confidential. Your information will never be given or sold to a 3rd party.
Can I place an order over the phone?
Yes. If you are not comfortable ordering online, please call (303) 663-6321.
If you reach voice mail, please leave a detailed message and we will contact you in a timely manner.
May I contact you by e-mail?
Yes. Our e-mail address is customerservice@lettersperfect.com. All questions and special requests will be answered in a timely manner.
Do I pay sales tax on my order?
Only customers residing in the state of Colorado pay applicable sales tax. |
